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Special Report: LoanDepot Shuts Down Some Systems Due to Cybersecurity Incident

Plus: NAR reports first membership dip since 2012

January 08, 2024

LoanDepot Shuts Down Some Systems Due to Cybersecurity Incident

U.S. mortgage lender loanDepot has suffered a cyberattack that caused the company to take IT systems offline, preventing online payments against loans.

loanDepot is one of the largest nonbank retail mortgage lenders in the USA, employing approximately 6,000 people and servicing loans of over $140 billion.

After BleepingComputer contacted loanDepot about the cyber incident, the company confirmed they suffered a cyber attack and are working with law enforcement and forensics experts to investigate the incident.

“loanDepot is experiencing a cyber incident. We have taken certain systems offline and are working diligently to restore normal business operations as quickly as possible. The Company has retained leading forensics experts to aid in our investigation and is working with law enforcement.”

“Though our investigation is ongoing, at this time, the Company has determined that the unauthorized third party activity included access to certain Company systems and encrypted data.”

As loanDepot holds sensitive information about its customers, such as financial and bank account information, customers should be on the lookout for potential phishing attacks and identity theft.

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